Voice Mail User Guide

Local Number

  • Estacada 503-630-5711
  • Haines 541-856-5711 (Medical Springs dial 853-5711)
  • Antelope 541-489-5711
  • Corbett 503-695-6245
  • Mesquite 702-346-6245
  • Elkton No voice mail services offered

Accessing Your Mailbox-Main Menu

When calling from your home telephone

  • Dial 503-630-5711 or *98
  • When Voice Mail answers follow prompts
  • The default password is 0000

Press 1 to listen to your messages
Press 7 for the current date and time
Press 9 to set up your voice mail box (set up menu)

If calling from another telephone

  • Dial 503-630-5711
  • Enter your 10 digit home telephone number (landline)
  • Follow the prompts
  • Note: Auto Login does not work away from home

Mailbox Set-Up Menu

Press 1 for greetings options – see menu below
Press 2 to change your password (support 4-10 digits)
Press 4 to change your Auto-Login option
Press 5 to change your language settings (eñ espanol)
Press 8 to record your name
Press * to return to the Main Menu

Greeting Options:

Press 1 to play your current greeting
Press 2 to record your greeting.
Press 3 to delete your greeting
Press 5 to pick a new greeting (you can save up to 9)

Retrieving Messages

You will hear the announcement “You have x new messages and x saved messages.”

Press 1 to listen to new messages
Press 2 to listen to saved messages.

When retrieving messages, you can:

Press 1 Play the message again
Press 2 Save the message and play the next message
Press 3 Delete the message and play the next message
Press 4 Save the message as new
Press 7 Skip backward in the message
Press 8 To pause the message
Press 9 To skip forward in the message
Press 0 to hear these options again

Group Voice Mail Instructions (Voice Tree)

Some things to know before you begin:

  • Your group greeting directs callers to press the appropriate key to reach the individual sub-mailboxes.
  • Once the group greeting is recorded, each sub-mailbox ‘owner’ may record a personal greeting and assign a personal password to make their sub-mailbox uniquely their own. 

Administrator Instructions

Recording your Group Greeting

When calling from your home or business telephone

  • Dial 503-630-5711 or *98
  • When Voice Mail answers follow prompts
  • The default password is 0000
  • Listen to the recording explaining that you must record a group greeting.  Wait until the end of the recording, then press 0 to administer the family mailbox.
  • Enter your password and then #.

Press 9 To access mailbox setup options.
Press 1 For greeting options.
Press 2 To record your greeting. When finished recording, press #.
For example, “You have reached the Doe residence. To leave a message for John, press 1. To leave a message for Jane,
press 2.”

Change an Existing Group Greeting

When calling from your home or business telephone

  • Dial 503-630-5711 or *98
  • When prompted to enter your mailbox ID, press 0 to administer the family mailbox.
  • Enter your password and then #.

Press 9 to access mailbox setup options.
Press 1 for greeting options.
Press 2 to record your greeting.  When finished recording, press #.

 

Access Your Group Voice Mailbox

From the phone subscribed to the service: 

  • Dial 503-630-5711 or *98
  • When prompted to enter your mailbox ID  or press 0 to administer the family mailbox.
  • Enter your password and then #.

From a different phone:

  • Dial 503-630-5711
  • Enter your 10 digit home telephone number (landline)
  • Enter your single digit sub-mailbox ID (1-6)
  • Enter your password and then #.

Record Your Sub-Mailbox Greeting

  • Access your specific voice mailbox (1-9).

    Press 9 for the mailbox setup menu.
    Press 1 for greeting options.
    Press 2 to record your greeting.