Dear Customers,

Over the past few days, we have all seen an impact within our communities due to the effects of the potential presence of COVID-19. As this situation evolves, all of us are assessing how to best keep ourselves and those around us healthy and safe.

Our staff has already taken steps to ensure that all our customers continue to receive reliable and dependable service during this time. It is important to let you know that we have put into place proactive and measured steps to maintain our goal of providing reliable service.

We are asking our customers to please refrain visiting the offices in person, if possible. There are many ways to communicate with us outside of a personal visit: 

Email us at info@rconnects.com or call your local office directly.

  • Estacada Office: 503.630.4213
  • Corbett Office: 503.695.2202
  • Elkton Office: 541.584.2224
  • Haines Office: 541.856.3661
  • Mesquite/Arizona Office: 702.346.5211

Call tech support.

  • Estacada/Corbett: 503.630.8909
  • Elkton/Haines: 1.866.894.4657
  • Mesquite/Arizona: 702.346.0040

Payments can be made by:

  • Downloading and setting up your Smart Hub account here
  • Calling our office with your bank card or checking account information.
  • Dropping them into the external box at any time.
  • Sending them through the US Mail.

We also ask that if you have a pending installation or other in-home appointment and have a household member not feeling well or suspect that you or anyone in your home may have been exposed to the virus, please contact our office to reschedule our technician to install the service in your home for a later date.

For now, we will continue to practice social distancing. Our office and staff stand ready to serve you. Our goal is to keep our staff healthy so that they may continue to provide you with Internet, Video and Voice services for all your entertainment and connection needs throughout this time. The best way for us to do that is through the outlined safeguards above.

We appreciate your understanding and cooperation while we all navigate this challenging time.

Thank you for being a valued customer.

Sincerely,
Reliance Connects