EZVideo Support
What is EZVideo?
EZVideo is the new full-featured Digital Television service delivered to your laptop, mobile, and TV set top box devices.
For more information on features and pricing go to the EZVideo services page here.
For more frequently asked questions about EZVideo visit the EZVideo FAQs page.
EZVideo requires you to have one or more supported streaming devices in your home to use the service. Please refer to the EZVideo Supported Devices page on our website for a list of devices and purchase options.
Beginner Tutorial
If you don't find the information you are looking for or would like to contact us directly, please call our EZVideo Technical Support team at 503.630.8909.
Wireless vs Wired
Many devices that work with EZVideo can use a wireless network but when it comes to high-quality video streaming the best performance will always come from a wired Ethernet connection.
Some devices do not have an Ethernet port, but they do have an adapter available that can be used to connect using a Micro USB port or something similar. Check the manufacturer's support and product offerings for information about Ethernet and other accessories that might be available.
DVR Usage and Replay TV
All recorded content with EZVideo is stored "in the cloud" and not on your device. There is a limit to the number of hours available for your DVR storage but Restart and Replay TV don't count towards your storage limit. Restart and Replay TV are entirely new concepts, and something to consider before scheduling your DVR programs.
Learn more about using your EZVideo DVR here.
