Owned Router Equipment

Have your own equipment and want to use it on our network? Here are some guidelines to help you decide.


Minimum Requirements 

  • Router
  • Wi-Fi 5 (802.11ac)
  • 2.4GHz and 5GHz Bands
  • PPPOE Supported
  • AC Router
  • RJ45 WAN Port
  • No Coax
For Best Results
  • Wi-Fi 6E
  • Tri band (2.4GHz, 5GHz and 6GHz)
  • Mesh
  • AX Router


Minimum Requirements

  • Modem/Router Combo
  • PPPOE Supported
  • ADSL2 Supported
  • 4GHz and 5GHz Bands
  • AC Router
  • No Coax

Once your router is purchased you will need to call our helpdesk department 503-630-8909 to provide them the MAC address of your router or modem. This is located on the back or bottom of your device. It will look something like this “MAC 01:A2:00:1C:22:55”. You will need to log into your router to set the connection type to PPPOE and manually input the MAC for your PPPOE username and PPPOE password (which is different than your Wi-Fi name and password) with all caps and no colons, example 01A2001C2255. This will NOT work until you call helpdesk to provide them your MAC address. This is the beginning step to setting up your own router.

Our helpdesk department will not help or assist setting up or troubleshooting your router or modem. Every router model has a unique set up and instructions to do so.

If this process sounds too confusing or above your technical expertise you may want to reconsider and choose our hassle free $8.00 a month router or modem with professional installation. If you have Reliance Connects service, you will get the best experience and performance by using Reliance Connects certified equipment. Why? Our equipment is tested and optimized for maximum performance on the Reliance Connects network, has hassle free setup, and comes with tech support.

Here are some benefits you get while using our $8.00 a month equipment.

  • Run your own speed test for any connected device
  • See what devices are connected
  • Name your devices
  • See and change your Wi-Fi name and password
  • Parental Controls – turn off Wi-Fi on/off, set schedules and more
  • Fully Covered. Well replace or upgrade the router as needed at no cost to you. Total peace of mind!
  • Need to cover more area? We offer extenders for only $6.00 a month